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Our Platform

OMS Multichannel Suite

Efficiently and seamlessly manage your orders from start to finish, with full control and visibility
over all your inventory locations and order lifecycle.

  • Create, process, and track orders across multiple channels, such as online marketplaces,
    e-commerce websites, and physical stores.
  • Track orders from creation to delivery, including shipping, handling, and post-purchase activities,
    such as returns and refunds.
  • Have complete visibility and control, allowing you to track your orders at any stage of the order lifecycle.
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BUY ONLINE,
PICK UP IN-STORE
ORDER MANAGEMENT
SYSTEM
SAME DAY
DELIVERY SOLUTION

Modular E-commerce Multichannel Order Management

Modular order management systems provide customized flexibility and scalability. By breaking down the process into modules, businesses can easily integrate and upgrade components as needed, ensuring efficiency and seamless operations. This approach optimizes processes, enhances customer satisfaction, and drives growth.

Our product consist of modular capabilities that deploy, upgrade, and function in any combination seamlessly.

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Order Management System

AI-Driven Order Management System

Centralize every order across all channels in a single AI-powered dashboard. RANDEM-ED AI automates exception handling, order re-routing, status management, and reporting freeing your operations team from manual tasks from day one.

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Buy Online Pick Up In Store

Buy Online,
Pick Up In- Store

Give customers AI-validated pickup options at checkout. RANDEMRETAIL's AI verifies real-time stock availability before surfacing any collection choice eliminating cancelled BOPIS orders and driving in-store footfall.

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Same Day Delivery

Same Day Delivery Solution

Enable AI-powered 2-hour delivery from your nearest stocked store. RANDEMRETAIL pre-integrates Uber, and Roadie by UPS with intelligent zone routing and real-time inventory validation ensuring every same-day order is fulfilled within the promised window.

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Warehouse Management System

AI-Enhanced Warehouse Management System

Digitize warehouse and store fulfilment operations with AI-assisted task allocation, barcode-enabled pick and pack, and real-time AI performance dashboards reducing order cycle time by up to 30% and shipment errors from day one.

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Ship From Store

Ship from Store

Turn every retail location into a live AI-routed fulfilment hub. RANDEMRETAIL's AI Orchestration Engine assigns each online order to the optimal store based on real-time stock, customer proximity, and carrier availability automatically, with fallback routing built in.

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Multi-Level Inventory

AI-Powered Multi-Level Inventory

Get real-time AI-powered visibility into every unit of stock across every store, warehouse, and channel. AI-automated reorder alerts and SKU-level fulfilment rules eliminate stockouts and remove manual restocking overhead entirely.

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Returns & Refunds

Returns & Refunds Workflow

Replace manual returns handling with a fully automated, AI-routed reverse logistics workflow. The AI routing engine directs each return to the optimal processing location maximising recovered inventory value and minimising stock write-offs.

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Order Orchestration

AI Orchestration Engine

RANDEMRETAIL's AI Orchestration Engine surfaces fulfilment options on the Product Detail Page before customers commit then automatically routes every order to the right location, carrier, and delivery method after purchase, learning from performance data continuously.

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Subscription

Subscription

Turn one-time buyers into recurring revenue without a bolt-on platform. RANDEMRETAIL's subscription module manages auto-renewals, tiered discounts, BNPL at checkout, and split-shipping preferences — with a self-service portal that reduces churn without customer service intervention.

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Carriers

Carriers

All your carriers, all your labels, your negotiated rates one platform. Connect existing carrier accounts, generate labels from any store or warehouse location, and sync tracking automatically to Shopify or BigCommerce. No third-party markup. No separate contracts.

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RANDEM ED AI

RANDEM-ED AI Operations Assistant

RANDEMRETAIL's native AI operations assistant works directly from your live order, inventory, and fulfilment data from day one. Re-route exceptions, query stock levels, update statuses, and surface performance insights conversationally — no training period or separate integration required.

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Data-Driven Decision-Making
For Future-Proof Flexibility

RANDEMRETAIL helps you make informed decisions with confidence, ensuring adaptability and resilience for the future.

View our client’s success stories
+50%

 Increase in productivity

Streamline your operations and take control of your order processes with our complete user experience, leading to a significant increase in productivity.

+125%

 Increase in revenue overall sales

Boost your revenue with our multi-channel retail operations solution.

-43%

Decrease in operational cost

Our system is designed to adapt at the pace of your business, regardless of your industry, reducing your operational costs.

-87%

Customer retention rate

Our system ensures your customers have access to the products they need, making the return process more efficient and hassle-free.

RANDEMRETAIL expertise at a glance

We help you take care of every step, ensuring a seamless experience for you and your customers.

Reliable Technology Partner

We help you unlock your business potential with RANDEMRETAIL as a dependable technology partner by your side.

Staying ahead of the curve

Adapting to the ever-changing landscape to maintain relevance and excellence

We go the extra mile

We adapt to your business needs, RANDEMRETAIL offers you the flexibility to transform your retail operations

With RANDEMRETAIL OMS, unlock the full potential of your order management process and elevate your business to new heights of success

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and take your business to the next level!

To learn our product, please fill out the form below. Our representative will promptly reach out to you.