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Our Platform

AI Enabled OMS

Efficiently manage every order from first click to final delivery with full AI-powered control and visibility over every inventory location, fulfilment channel, and order lifecycle stage.

  • Create, process, and track orders across every channel including; online marketplaces, ecommerce storefronts, and physical stores with AI-powered inventory intelligence, and automated fulfilment routing from day one.
  • Track every order from placement to delivery including AI-automated shipping decisions, intelligent fulfilment routing, and post-purchase activities such as returns and refunds without manual intervention.
  • Get complete AI-powered visibility and control over every order at every stage of the fulfillment journey
  • End to end dynamic reporting through your AI dashboard
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Built for today and the future of retail operations

RANDEMRETAIL's composable, AI-enhanced OMS provides customised flexibility and scalability for mid-to-enterprise omnichannel retailers. By breaking down operations into intelligent modules, retailers deploy only what they need and the AI Orchestration Engine connects every module seamlessly, optimising every fulfilment decision in real time, reducing operational costs, and improving the customer experience from first click to final delivery.

Our AI-enhanced product suite deploys, upgrades, and functions in any combination seamlessly and intelligently.

Deploy only the modules you need. Expand without re-platforming. Every module connects through the same AI Orchestration Engine from day one.

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Order Management System

AI-Driven Order Management System

Centralize every order across all channels in a single AI-powered dashboard. RANDEM-ED AI automates exception handling, order re-routing, status management, and reporting freeing your operations team from manual tasks from day one.

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Buy Online Pick Up In Store

Buy Online,
Pick Up In- Store

Give customers AI-validated pickup options at checkout. RANDEMRETAIL's AI verifies real-time stock availability before surfacing any collection choice eliminating cancelled BOPIS orders and driving in-store footfall.

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Same Day Delivery

Same Day Delivery Solution

Enable AI-powered 2-hour delivery from your nearest stocked store. RANDEMRETAIL pre-integrates Uber, and Roadie by UPS with intelligent zone routing and real-time inventory validation ensuring every same-day order is fulfilled within the promised window.

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Warehouse Management System

AI-Enhanced Warehouse Management System

Digitize warehouse and store fulfilment operations with AI-assisted task allocation, barcode-enabled pick and pack, and real-time AI performance dashboards reducing order cycle time by up to 30% and shipment errors from day one.

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Ship From Store

Ship from Store

Turn every retail location into a live AI-routed fulfilment hub. RANDEMRETAIL's AI Orchestration Engine assigns each online order to the optimal store based on real-time stock, customer proximity, and carrier availability automatically, with fallback routing built in.

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Multi-Level Inventory

AI-Powered Multi-Level Inventory

Get real-time AI-powered visibility into every unit of stock across every store, warehouse, and channel. AI-automated reorder alerts and SKU-level fulfilment rules eliminate stockouts and remove manual restocking overhead entirely.

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Returns & Refunds

Returns & Refunds Workflow

Replace manual returns handling with a fully automated, AI-routed reverse logistics workflow. The AI routing engine directs each return to the optimal processing location maximising recovered inventory value and minimising stock write-offs.

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Order Orchestration

AI Orchestration Engine

RANDEMRETAIL's AI Orchestration Engine surfaces fulfilment options on the Product Detail Page before customers commit then automatically routes every order to the right location, carrier, and delivery method after purchase, learning from performance data continuously.

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Subscription

Subscription

Turn one-time buyers into recurring revenue without a bolt-on platform. RANDEMRETAIL's subscription module manages auto-renewals, tiered discounts, BNPL at checkout, and split-shipping preferences — with a self-service portal that reduces churn without customer service intervention.

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Carriers

Carriers

All your carriers, all your labels, your negotiated rates one platform. Connect existing carrier accounts, generate labels from any store or warehouse location, and sync tracking automatically to Shopify or BigCommerce. No third-party markup. No separate contracts.

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RANDEM ED AI

RANDEM-ED AI Operations Assistant

RANDEMRETAIL's native AI operations assistant works directly from your live order, inventory, and fulfilment data from day one. Re-route exceptions, query stock levels, update statuses, and surface performance insights conversationally — no training period or separate integration required.

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Data-Driven Decision-Making
For Future-Proof Flexibility

RANDEMRETAIL helps you make informed decisions with confidence, ensuring adaptability and resilience for the future.

View our client’s success stories
+50%

 Increase in productivity

Streamline your operations and take control of your order processes with our complete user experience, leading to a significant increase in productivity.

+125%

 Increase in revenue overall sales

Boost your revenue with our multi-channel retail operations solution.

-43%

Decrease in operational cost

Our system is designed to adapt at the pace of your business, regardless of your industry, reducing your operational costs.

-87%

Customer retention rate

Our system ensures your customers have access to the products they need, making the return process more efficient and hassle-free.

AI-Driven Decision-Making for Future-Proof Retail

RANDEMRETAIL's AI continuously improves fulfilment, inventory, and delivery decisions, surfacing actionable
intelligence across your retail operation and ensuring adaptability and resilience for the future.

2x

Faster Order Processing

AI-assisted order routing reduces manual handling and decision delays. Operations team now completes tasks in minutes that previously took hours.

70%

Same Day Delivery Order Growth

AI-assisted store routing and pre-integrated courier dispatch grew same-day delivery orders by 70% .

43%

Reduction in Operational Expense

Fewer touches. Fewer exceptions. Lower operational overhead at scale, powered by RANDEMRETAIL's AI Orchestration Engine and RANDEM-ED, automating daily fulfilment decisions.

+86%

Same Day Delivery Revenue Increase YoY

Speed and precision across AI-powered fulfilment translate directly into revenue lift.

RANDEMRETAIL expertise at a glance

We help you take care of every step, ensuring a seamless experience for you and your customers.

Reliable AI-Enhanced Technology Partner

We help you unlock the full potential of your retail operations with RANDEMRETAIL as a dependable, AI-driven technology partner
connecting your stores, warehouses, and online channels in a single composable AI-enhanced platform.

Staying Ahead of the AI Curve

RANDEMRETAIL continuously evolves its AI capabilities from RANDEM-ED's operational task automation today to intelligent configuration suggestions, predictive analytics, and autonomous retail decision-making on the confirmed product roadmap.

We Go the Extra Mile with AI

RANDEMRETAIL adapts to your business needs offering the flexibility to deploy only the AI-enhanced modules you need, expand without re-platforming, and go live in weeks with certified partner support and pre-configured AI deployment templates.

With RANDEMRETAIL OMS, unlock the full potential of your order management process and elevate your business to new heights of success

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and take your business to the next level!

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