Same day delivery from store for UK Shopify retailers: How to offer it at checkout

What Shopify gives you out of the box

Shopify includes a local delivery option, and for a single shop delivering to its own neighbourhood it works. This can become a problem once you have several stores. According to Shopify's Help Center:

• The delivering location must hold the inventory for the entire order.

• The maximum delivery radius is 160 kilometres, or 100 miles.

• Shipped items and locally delivered items cannot be combined in one order.

• B2B checkouts do not support local delivery.

• You arrange and manage the drivers yourself.  

Shopify also launched a native Uber Direct integration in December 2025 for Shopify Plus merchants. At launch it was live in the United States, Canada and France, with more regions promised. At the time of writing the UK is not on that list, so UK Shopify Plus merchants cannot simply switch it on 

Same day needs a proper orchestration engine, not just a courier

The UK has no shortage of couriers who can get a parcel across a city in two hours. That part is solved. What breaks same day delivery is everything that has to happen before the courier arrives.

When same day works, six things happen in sequence, in seconds, without anyone touching a spreadsheet:

1. Checkout shows same day only where it is real. The option appears when a nearby store holds live, sellable stock for the basket, and disappears when it does not.

2. The order is routed to the right store. Not the oldest location, not the flagship by default, but the closest store with the stock and the capacity to pick it.

3. A courier is booked at the moment of order, or when the order is packed and ready to ship. You choose which. Either way, no one in the store has to log into a portal and request a driver.

4. The store team picks and packs with guidance. The order arrives on a device with what to pick, where it is and when the courier will be at the door.

5. Tracking flows back to Shopify. The customer gets updates from your brand, not a stranger's text message.

6. Exceptions are handled automatically. If the item is missing, the order is rerouted to the next store or switched to next day, and the customer is told why. 

Steps one, two and six are where most same day projects fail. They depend on accurate store stock and routing logic, and they sit underneath the storefront, not inside the courier's app.

Mixed baskets are where things get complicated, which is whyRANDEMRETAIL exists

Customers do not shop in delivery methods. A single basket might hold a jacket available in the store round the corner, a pair of boots only in the warehouse and a gift the customer wants to collect on the way home. Shopify's native local delivery cannot combine those in one order.

An orchestration layer splits the order behind the scenes: the jacket goes same day from the store, the boots ship from the warehouse, the gift is reserved for click and collect. The customer sees one order and one confirmation. Your teams see three clean jobs. 

What it looks like in practice

SKIMS used RANDEMRETAIL to do exactly this in Los Angeles. As soon as an order is placed, the platform books an Uber courier and the order is delivered within two hours inside a ten mile radius of the fulfilling store. The mechanics are the same in Manchester as they are in Los Angeles: live stock, the right store, a courier booked automatically and exceptions handled without a phone call.

RANDEMRETAIL is an ecommerce orchestration platform built natively on Shopify and BigCommerce. The Same Day module books Uber Direct and Roadie couriers today, and the Carrier Module connects the courier accounts you already hold, with no markups and no new contracts. It sits alongside Shopify checkout and POS rather than replacing them, and switches on as a module rather than a programme. 

How to price it without losing margin

Same day does not have to be free to be valuable. Most retailers start by charging a premium for it, offering it free above a basket threshold, or limiting it to their highest margin categories. The single biggest protection for margin is accuracy: an order that is routed to a store without the stock costs you a courier fee, a refund and a customer. Offer same day only where live stock supports it, and the economics look after themselves 

Find out which of your stores
could ship same day

Share your store list and we will show you, on a 20 minute call, how RANDEMRETAIL would route same day orders across your estate 

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